{"id":1127,"date":"2024-09-19T16:36:14","date_gmt":"2024-09-19T16:36:14","guid":{"rendered":"https:\/\/zlatoplus.com\/pravila-privatnosti\/"},"modified":"2024-10-14T10:38:37","modified_gmt":"2024-10-14T10:38:37","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/zlatoplus.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

Privacy Policy<\/h1><\/h1><\/div>
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Data We Collect<\/strong>
Personal data includes any information that could be used to directly or indirectly identify an individual. We do not ask you to provide personal data to Flerovij d.o.o. through our website and webshop www.zlatoplus.com<\/a> unless it is necessary to provide our products or services. However, if you do not provide such data, we may not be able to offer our products or services, or their quality may be lower than expected. We may also be unable to respond to your inquiries.<\/p>\n

We can collect personal data from various sources, including those you personally provide to us, those collected automatically, or those from third parties.
When you interact with us, we may ask you for certain personal data. We will use this data to provide you with a product or service from our offering.<\/p>\n

What We Use Collected Data For<\/strong>
We collect and process your personal data only for specific and limited purposes. These purposes include processing your payments, responding to suggestions, complaints, improving our products and services, enhancing communication with you, upgrading our website and webshop functionalities, product recommendations, targeted advertising, and personalization. Occasionally, we may use your data for competitions and promotions. In communication with you, we use collected data to confirm your identity, especially when necessary to perform financial or product transactions.<\/p>\n

One reason we collect your data is to enable contract fulfillment in which you are a contracting party. For example, if you purchase a product or service via our portal www.zlatoplus.com<\/a>, we must use your personal data to deliver the product or service you purchased. We may also use the collected data to send you information about our offers and promotions, either in electronic or printed format, such as newsletters or brochures.<\/p>\n

We also collect and process your personal data when legally obligated to do so. This may include, for example, complying with court orders from authorized government bodies or following Croatian laws regarding anti-money laundering.<\/p>\n

Certain decisions that may significantly impact you might be made through automated data processing. This means that decisions about how to use and present information based on personal data provided by you are not made by humans, but by computers or algorithms. However, you have the right not to be subjected to decisions based solely on automated data processing if this has significant consequences for you. In such cases, you may request to communicate with Flerovij d.o.o. employees directly, express your views, receive an explanation for why a particular automated decision was made, and contest the decision if necessary.<\/p>\n

We may share the data you provide with third parties when necessary to enforce our terms of use and other internal policies. Furthermore, we will use the data when detecting or protecting against fraud, including addressing any technical or security vulnerabilities in our system. If an emergency arises, or if we need to protect the rights, property, or safety of third parties, particularly visitors to our website and webshop, we will use the data available to us.<\/p>\n

Protection of Personal Data<\/strong>
Flerovij d.o.o., as the owner of the website and webshop www.zlatoplus.com<\/a>, takes the security of your personal data seriously. We strive to protect your data from misuse, loss, unauthorized access, alteration, interference, or disclosure to unauthorized parties. We use modern technology to safeguard the data through encryption and make it anonymous whenever possible.<\/p>\n

Only our employees and individuals outside Flerovij d.o.o. who need to know can access your personal data. These individuals are contractually obligated to keep the data confidential.<\/p>\n

Data Retention<\/strong>
We will retain personal data provided by you for as long as necessary to fulfill the purpose for which it was collected. For example, if you purchase something from us, we will retain data about your purchase for the duration of our contractual relationship. We will also retain personal data for as long as necessary to resolve any complaints, inquiries, or disputes related to the purchase.<\/p>\n

After this period, we will delete your data in a way that ensures it is permanently erased and cannot be recovered. We actively review the personal data we hold and, if no legal, business, or consumer reason exists to retain it, we delete or anonymize it.<\/p>\n

Your Rights Regarding Personal Data<\/strong>
In accordance with applicable legal regulations, you have rights regarding your personal data. You can exercise these rights at any time. Below are some of the rights you can exercise through the form on our website www.zlatoplus.com<\/a>:<\/p>\n